Frequently Asked Questions

How do I create a new screening?

Click "New Case" in the sidebar. You'll be prompted to select a reading year level (e.g., S1, S2). A unique Case ID will be generated automatically. Record this Case ID alongside the student's name in your secure records (we don't store student names for GDPR compliance).

What is a Case ID and why is it important?

A Case ID is a randomly generated reference number (e.g., 983079) that identifies a specific screening. Since SkillScan doesn't store student names, you must keep your own secure record linking Case IDs to students. This ensures GDPR compliance while allowing you to retrieve screenings later.

How long does a screening take?

A full dyslexia screening typically takes 20-30 minutes, depending on the student's reading level and the number of sections. The screening is divided into sections that can be completed over multiple sessions if needed.

Can I save progress and return later?

Yes! Each section is automatically saved when you click "Save and continue" or navigate between sections. You can close the browser and return to the same Case ID later to continue where you left off.

Can I go back and change answers?

Yes, you can navigate between sections using the section navigation box at the top of the screening page. Changes are saved automatically when you move between sections.

Do I need to complete all sections at once?

No. You can complete sections over multiple sessions. However, you must complete all questions in the current section before moving forward. The dashboard shows which screenings are "In Progress" vs. "Completed."

What do the green checkmarks mean?

Green checkmarks (✓) appear next to sections that have been fully completed. This helps you track your progress through the screening.

What do the risk levels mean?

Each section is scored using a traffic light system:

• LOW (Green): 80%+ correct - No significant concerns
• MODERATE (Amber): 60-79% correct - Some areas need attention
• HIGH RISK (Red): Below 60% - Significant difficulties, intervention recommended

How is the overall risk classification determined?

The overall classification considers performance across all sections. Generally:

• High Risk: 2+ red sections OR 1 red + 2+ amber sections
• Moderate Risk: 1 red section OR multiple amber sections
• Low Risk: Mostly green sections with strong overall performance

Does a "High Risk" result mean the student has dyslexia?

No. SkillScan is a screening tool, not a diagnostic assessment. A high-risk result indicates that the student may benefit from further evaluation by qualified professionals (educational psychologists, specialist teachers). Many factors can affect screening performance, including anxiety, attention difficulties, English as an additional language, or simply an off day.

Can I see which questions the student got wrong?

Yes! In the Overview page, expand each section to see individual questions, the student's answer, and the correct answer. This helps you identify specific areas of difficulty.

How do I generate a Word report?

On the Overview page, you can enter a student name (optional - not saved to database) and teacher notes. Click "Download Word Report" to generate a formatted document that can be shared with parents, colleagues, or specialists.

What is the AI-generated report?

SkillScan can generate a narrative report using artificial intelligence that analyzes the screening results and suggests next steps. This report is for informational purposes only and should be reviewed by a qualified professional before making educational decisions.

Are student names included in reports?

Only if you enter a name when generating the Word report. The name you enter is not saved to the database - it only appears in the downloaded document. This ensures GDPR compliance while allowing you to create personalized reports.

What data does SkillScan store?

SkillScan stores: Case IDs, screening responses, reading year levels, and your teacher account email. We do not store student names, dates of birth, school information, or any personally identifiable information about students.

Is SkillScan GDPR compliant?

Yes. By design, SkillScan minimizes data collection and uses pseudonymization (Case IDs) instead of storing personal identifiers. See our Privacy & GDPR page for full details.

Can I delete a screening?

Yes. Contact us at contact@solutionsdeveloped.co.uk with the Case ID you wish to delete. We'll remove it from the system within 48 hours.

Who can see my screenings?

Only you can see screenings created under your account. Each teacher has a private dashboard. If you need to share results, use the Word export feature.

What browsers are supported?

SkillScan works best on modern browsers: Google Chrome, Microsoft Edge, Firefox, and Safari (desktop and tablet). We recommend keeping your browser up to date for the best experience.

I can't log in. What should I do?

First, check that you're using the correct email address. If you've forgotten your password, contact us at contact@solutionsdeveloped.co.uk to reset it.

My screening isn't saving. What's wrong?

Ensure you have a stable internet connection. Click "Save and continue" after completing each section. If the problem persists, try refreshing the page or using a different browser. Contact support if issues continue.

Can I use SkillScan on a tablet?

Yes! SkillScan is responsive and works on tablets (iPad, Android tablets). For the best experience, use landscape orientation.

How much does SkillScan cost?

For pricing information and subscription options, please contact us at contact@solutionsdeveloped.co.uk. We offer flexible plans for individual teachers, schools, and districts.

Is there a free trial?

Contact us to inquire about trial options for your school or district.